9-1-1 Dispatch | Bulhead City

Emergency Services Dispatchers

9-1-1 Dispatch

In an emergency, call:
📞 9-1-1

Non-emergency number:
📞 (928) 763-1999

Emergency Services Dispatchers are more than a reassuring voice on the phone -
they are highly trained professionals who serve as the first point of contact in a crisis.
Our dispatchers work closely with police, fire, and medical teams to respond quickly and effectively.

The Bullhead City 9-1-1 center dispatches calls for:

Bullhead City Police Department
Bullhead City Fire Department
Mohave Valley Fire Department
Fort Mojave Mesa Fire Department
Golden Shores Fire Department
Oatman Fire Department
Laughlin/Bullhead International Airport Fire Department
Bullhead City Animal Enforcement
Bullhead City after-hours water emergencies

Dispatchers provide a vital communication link between the public and emergency services, ensuring help is on the way when it’s needed most.

Events

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Operations

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Text-to-911

The City of Bullhead City has integrated text messaging into its 911 system to help those who cannot safely make a phone call.

When to Use Text-to-911

Calling 911 is still the fastest and most effective way to reach emergency services. However, text-to-911 is a helpful option for individuals who are deaf, hard of hearing, or speech impaired, as well as in situations where speaking could put you in danger

How to Text 911

Open a new text message.
In the “To” field, enter: 911
In your message, include: type of emergency & exact location
Press Send
Stay with your phone. Be ready to respond to questions and follow dispatcher instructions.

Important Guidelines

Use plain English. Avoid abbreviations, emojis, photos, or videos.
Do not send group texts - text 911 only.
Text-to-911 does not work if your phone is roaming. A text or data plan is required.
Never text 911 while driving.

9-1-1 Education for Kids

Teaching children how and when to call 9-1-1 can save lives. Our emergency dispatchers visit schools and community events to show kids the right way to call for help in an emergency.

During these demonstrations, children practice dialing 9-1-1 on a simulator and role-play what it’s like to talk with a dispatcher. This hands-on experience helps them feel more confident and prepared if they ever need to make the call.

Tips for Parents:

Teach children their full home address and practice saying it out loud.
Help them memorize a parent’s or trusted adult’s phone number.
Remind them that 9-1-1 is for emergencies only, such as when someone is hurt, in danger, or there is a fire.
Encourage them to stay calm, listen carefully to the dispatcher’s questions, and follow instructions.

By practicing at home and participating in 9-1-1 education, kids learn valuable safety skills that could make a difference in an emergency.

police department patch with a 911 headset over it

Schedule a Tour or Demonstration

To book a 9-1-1 education demonstration or dispatch center tour, contact:

Community Services Officer Lorrie Duggins
📞 (928) 763-9200 ext. 8204